Your CRM
Can't Log In to the Mobile App
Five things to try, in order, when the app won't let you in. Android and iPhone. The app is called LeadConnector in the stores.
How to Check Your App Version
Where to find the version number of the LeadConnector app, on iPhone and Android.
Clearing Your CRM Site Data
The CRM is stuck loading, keeps signing you out, or is showing data that isn't there any more. Steps for Chrome, Edge, Brave, Firefox, Safari and your phone.
Your numbers
How to Get Your Average Client Lifetime Value
Where to find the number in WellnessLiving, Mindbody, TeamUp and Wodify, and how to work it out by hand if your software is not listed.
Your ad accounts
How to Share Your Facebook Pixel With Us
Giving us access to your pixel in Meta Business Settings, connecting it to your ad account, and how to check it took.
How to Add Us as a Manager on Your Google Business Profile
Adding us as a manager on your gym's Google listing so we can fix it up and hook it to your ads.
Tools
Tool
What to Say in Your Google Review
Stuck on the empty review box? Answer a few questions in your own words and this page builds the review, then copies it and opens Google for you.
Can't find it here?
Text or email Matt. Tell him what you were doing, a screenshot, and which browser you're on. If it turns into a common question, it ends up on this page.